How To Fix EG425 - ISU material &1 is serialized using group material &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 425

• Message text: ISU material &1 is serialized using group material &2

What causes this issue?

The serialization material &V1& has already been serialized by
serialization material (Group Material Number) &V2&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing is stopped.

How to fix this error?

If necessary, remove the group material number from the serialization
material &V1&. You can only do this if no devices have yet been created
for this material.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG425 - ISU material &1 is serialized using group material &2 ?

  The SAP error message EG425 indicates that there is an issue related to serialized materials in the ISU (Industry Solution for Utilities) module. Specifically, it suggests that the material you are trying to work with is serialized and is linked to a group material. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Serialized Material: The material you are trying to process is defined as a serialized material, which means that each unit of this material has a unique serial number.
  Group Material: The error indicates that the material is associated with a group material, which is a collection of similar items that are managed together.
  Configuration Issues: There may be configuration issues in the material master data or in the way the materials are set up in the system.
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master record for the material in question and verify its settings. Ensure that it is correctly defined as a serialized material and that it is linked to the appropriate group material.
  
  
  
  Review Group Material Settings:
  
  Check the settings for the group material to ensure that it is configured to handle serialized items correctly. This may involve reviewing the material type and the serialization settings.
  
  
  
  Transaction Code:
  
  Use transaction codes like MM03 (Display Material) or MM02 (Change Material) to review and modify the material master data as needed.
  
  
  
  Check for Open Transactions:
  
  Ensure that there are no open transactions or processes that are currently using the material, as this could prevent changes from being made.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to serialized materials and group materials for any specific configurations or requirements that may apply to your situation.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your system.
  
  
  
  Related Information:
  
  Serialization in SAP: Serialization is a process used to track individual items through unique identifiers. This is particularly important in industries where tracking the lifecycle of a product is critical.
  Material Types: Different material types in SAP have different characteristics and settings. Understanding the material type associated with your serialized material can help in troubleshooting.
  ISU Module: The ISU module is specifically designed for utility companies and has unique requirements and configurations compared to other SAP modules.
  
  By following these steps, you should be able to identify the root cause of the EG425 error and implement a solution to resolve it.