How To Fix EG399 - You have not entered 1 for primary or secondary voltage

EG399 - Overview

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 399

• Message text: You have not entered 1 for primary or secondary voltage

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

You can only specify 1 for the primary and secondary voltages.

How to fix this error?

Change the measurement type or enter 1 for the primary and secondary
voltages.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG399 - You have not entered 1 for primary or secondary voltage ?

  The SAP error message EG399, which states "You have not entered 1 for primary or secondary voltage," typically occurs in the context of electrical engineering or utility management modules within SAP, particularly when dealing with equipment or functional locations that require voltage specifications.
  
  Cause:
  This error usually arises when:
  
  Missing Voltage Data: The system expects a value (usually '1' for primary or secondary voltage) to be entered in the relevant fields, but these fields are left blank or filled incorrectly.
  
  Configuration Issues: The equipment or functional location may not be properly configured to handle voltage specifications.
  Data Entry Errors: Users may have overlooked entering the required voltage data during the creation or modification of equipment or functional location records.
  
  
  Solution:
  To resolve the EG399 error, you can take the following steps:
  
  
  Check Equipment/Functional Location Data:
  
  Navigate to the equipment or functional location that triggered the error.
  Ensure that the primary and secondary voltage fields are filled in correctly. Enter '1'