How To Fix EG104 - Device group &1 does not exist on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 104

• Message text: Device group &1 does not exist on &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EG104 - Device group &1 does not exist on &2 ?

  The SAP error message EG104 indicates that a specified device group does not exist on the specified output device. This error typically occurs in the context of printing or output management within SAP systems.
  Cause:
  
  Non-Existent Device Group: The device group specified in the print request does not exist in the SAP system.
  Incorrect Configuration: The output device may not be correctly configured or may have been deleted or renamed.
  Authorization Issues: The user may not have the necessary authorizations to access the specified device group.
  Transport Issues: If the configuration was transported from another system, the device group may not have been included in the transport.
  
  Solution:
  
  
  Check Device Group Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Navigate to the Output Devices section and check if the specified device group exists.
  If it does not exist, you may need to create it or correct the name in your print request.
  
  
  
  Verify Output Device Settings:
  
  Ensure that the output device is correctly configured and that it is assigned to the correct device group.
  Check the device's attributes and ensure that it is active.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the device group. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Transport Configuration:
  
  If the device group was supposed to be transported from another system, check the transport logs to ensure that it was included in the transport request.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP Basis team for any specific configurations or settings that may be required for your environment.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SU01: User Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to device groups and output devices.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the EG104 error message in SAP.