How To Fix EG097 - The devices you have specified do not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 097

• Message text: The devices you have specified do not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check your entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG097 - The devices you have specified do not exist ?

  The SAP error message EG097, which states "The devices you have specified do not exist," typically occurs in the context of output management, particularly when dealing with print devices or output devices in SAP. This error indicates that the system cannot find the specified output device, which may be due to several reasons.
  Causes:
  
  Incorrect Device Name: The output device name specified in the print settings may be incorrect or misspelled.
  Device Not Defined: The output device has not been defined in the SAP system. This could happen if the device was never set up or if it was deleted.
  Device Not Available: The device may be offline or not connected to the network, making it unavailable for printing.
  Authorization Issues: The user may not have the necessary authorizations to access the specified output device.
  Configuration Issues: There may be issues with the configuration of the output device in the SAP system.
  
  Solutions:
  
  Check Device Name: Verify that the output device name is correct. You can do this by checking the device name in the print settings or the transaction code SPAD (Spool Administration).
  Define the Device: If the device is not defined, you can create it in SPAD. Ensure that you have the correct settings for the device, including the device type and connection details.
  Check Device Status: Ensure that the device is online and properly connected. You can check the status of the device in SPAD or by consulting with your IT department.
  Review Authorizations: Ensure that the user has the necessary authorizations to use the specified output device. This may involve checking user roles and permissions.
  Consult Documentation: If the issue persists, consult SAP documentation or support for further troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  SPAD: Spool Administration, where you can manage output devices.
  SP01: Spool Request, where you can view spool requests and their statuses.
  
  
  Device Types: Ensure that the device type is compatible with the output format you are trying to print.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to output devices and error EG097.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP Basis team or SAP support for further assistance.