How To Fix EG072 - IS-U device info record already exists for mat. no &1 and serial no. &2

EG072 - Overview

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 072

• Message text: IS-U device info record already exists for mat. no &1 and serial no. &2

What causes this issue?

You have attempted to create a piece of equipment with material number
&V1& and serial number &V2&. However, there is already a
<DS:GLOS.03FBB8D8155ED4119B540060B0671ACC>device info record</> in IS-U
for this combination of material and serial number.

System Response

You cannot create another device with this combination of material and
serial number.

How to fix this error?

Correct your entries.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG072 - IS-U device info record already exists for mat. no &1 and serial no. &2 ?

  The SAP error message EG072 indicates that there is an attempt to create a device info record for a material number and serial number combination that already exists in the system. This error is commonly encountered in the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with device management.
  
  Cause:
  The error occurs when:
  
  You are trying to create a new device info record for a material number and serial number that already has an existing record in the system.
  There may be a duplicate entry in the database for the specified material number and serial number.
  The system is enforcing data integrity rules to prevent duplicate records.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Existing Records:
  
  Use transaction codes like IE03 (Display Equipment) or IE02 (Change Equipment) to check if a device info record already exists for the specified material number and serial number.
  You can also use transaction IQ03 (Display Measuring