How To Fix EG002 - Enter a valid division category

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 002

• Message text: Enter a valid division category

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

See the possible entries for <DS:GLOS.division_category>division
category</> field.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG002 - Enter a valid division category ?

  The SAP error message EG002, which states "Enter a valid division category," typically occurs in the context of SAP modules related to sales and distribution (SD) or materials management (MM). This error indicates that the system requires a valid division category to proceed with a transaction, but the input provided is either missing or incorrect.
  Cause:
  
  Missing Division Category: The user has not entered a division category in the relevant field.
  Invalid Division Category: The entered division category does not exist in the system or is not configured correctly.
  Configuration Issues: The division categories may not be properly set up in the system, leading to the error.
  Authorization Issues: The user may not have the necessary permissions to access or modify the division category.
  
  Solution:
  
  Check Input: Ensure that you have entered a valid division category. Refer to the list of valid categories in your organization’s configuration or documentation.
  Configuration Review: If you are an administrator or have access to configuration settings, check the configuration for division categories in the relevant module (SD or MM). Ensure that the categories are defined correctly.
  User Authorization: Verify that the user has the necessary authorizations to access and use the division categories. If not, contact your SAP security administrator to adjust the permissions.
  Consult Documentation: Refer to your organization’s SAP documentation or help resources for specific guidelines on valid division categories.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or others where division categories are relevant.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  Training: Ensure that users are trained on the importance of entering valid data in the system to avoid such errors.
  
  By following these steps, you should be able to resolve the EG002 error and proceed with your transaction in SAP.