How To Fix EG000 - Device &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 000

• Message text: Device &1 does not exist

What causes this issue?

You have entered a device number (not the equipment number).

System Response

The system could not find a device record which contains this device
number.

How to fix this error?

Check the device number you have entered.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG000 - Device &1 does not exist ?

  The SAP error message "EG000 Device &1 does not exist" typically indicates that the system is unable to find a specified output device (like a printer) that is referenced in a print request or configuration. This can occur in various scenarios, such as when trying to print a document or generate a report.
  Causes:
  
  Incorrect Device Name: The device name specified in the print request does not match any existing device in the SAP system.
  Device Not Configured: The output device has not been configured or defined in the SAP system.
  Device Deactivated: The output device may be deactivated or not available for use.
  Authorization Issues: The user may not have the necessary authorizations to access the specified device.
  Network Issues: If the device is a network printer, there may be connectivity issues preventing the system from accessing it.
  
  Solutions:
  
  Check Device Name: Verify that the device name specified in the print request is correct. You can do this by checking the output device settings in the SAP system.
  Configure the Device: If the device does not exist, you may need to create it. This can be done in transaction code SPAD (Spool Administration). Ensure that the device is properly configured with the correct parameters.
  Activate the Device: If the device is deactivated, you can reactivate it in the SPAD transaction.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the output device. This may involve checking user roles and permissions.
  Test Connectivity: If the device is a network printer, ensure that it is powered on, connected to the network, and accessible from the SAP server. You can perform a test print to verify connectivity.
  Consult with Basis Team: If you are unable to resolve the issue, it may be necessary to consult with your SAP Basis team or system administrator for further assistance.
  
  Related Information:
  
  Transaction SPAD: This transaction is used for managing output devices in SAP. You can view, create, and modify output devices here.
  Transaction SP01: This transaction allows you to view spool requests and check the status of print jobs.
  SAP Notes: Check SAP Notes for any known issues or patches related to output devices and printing errors.
  Documentation: Refer to SAP documentation for detailed information on configuring and managing output devices.
  
  By following these steps, you should be able to identify and resolve the issue related to the "EG000 Device &1 does not exist" error message in SAP.