How To Fix EFG020 - Exception &1 during the call of a BCS method

SAP Error Message - Details

• Message type: E = Error

• Message class: EFG - Print Workbench

• Message number: 020

• Message text: Exception &1 during the call of a BCS method

trados = docu -> fi -> fica

What causes this issue?

Exception &V1& occurred during the call of the <LS>Business
Communication Services</> (BCS). This can be due to missing or
inconsistent settings in BCS (transaction SCOT) or missing parameters
during entry (for example, address missing for recipient or sender).
Specifically, check the address settings in the user master of the SAP
user for the communication type used (for example, e-mail address).

System Response

The current (send) transaction is terminated.

How to fix this error?

If you do not find an error in the BCS settings, and cannot determine
any missing entry data, enter a problem message.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EFG020 - Exception &1 during the call of a BCS method ?

  The SAP error message EFG020, which states "Exception &1 during the call of a BCS method," typically occurs in the context of Business Consolidation (BCS) when there is an issue with the execution of a method in the BCS framework. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the BCS environment.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the BCS configuration can lead to exceptions when methods are called.
  Data Inconsistencies: Missing or incorrect data in the BCS database can trigger exceptions.
  Authorization Problems: Insufficient user authorizations to execute certain BCS methods.
  System Performance: Performance issues or timeouts during method execution can lead to exceptions.
  Custom Code: If there are custom enhancements or modifications in the BCS environment, they may not handle certain scenarios correctly.
  
  Solutions:
  
  Check Configuration: Review the BCS configuration settings to ensure they are correctly set up. Pay attention to the settings related to the method being called.
  Data Validation: Validate the data being processed by the BCS method. Ensure that all required data is present and correctly formatted.
  Authorization Check: Verify that the user executing the method has the necessary authorizations. You can check this in transaction SU53 or by reviewing the user roles.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the cause of the exception.
  Performance Monitoring: Monitor system performance and check for any long-running processes that might be causing timeouts.
  Debugging: If you have access to the development environment, consider debugging the BCS method to identify the exact point of failure.
  Consult Documentation: Refer to SAP notes and documentation related to BCS for any known issues or patches that might address the problem.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  BCS Documentation: Review the official SAP documentation for Business Consolidation for best practices and configuration guidelines.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.