How To Fix EEDMSET503 - Selection document uses other service type to select installation

SAP Error Message - Details

• Message type: E = Error

• Message class: EEDMSET - Messages for Settlement

• Message number: 503

• Message text: Selection document uses other service type to select installation

What causes this issue?

You cannot use a <DS:DE.E_EDMSETTLSELDOC>selection document</> to
select points of delivery because different
<DS:DE.EEDMSETTLSERVICE>service types</> are defined for the selection
of installations in settlement procedures &V1& and &V2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a settlement document with a settlement procedure that is
compatible with &V2&. The service type for the selection of
installments must be the same for both settlement procedures.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEDMSET503 - Selection document uses other service type to select installation ?

  The SAP error message EEDMSET503 indicates that there is a mismatch between the service type used in the selection document and the service type expected for the installation. This typically occurs in the context of service management or maintenance processing within SAP, particularly when dealing with service orders, contracts, or installations.
  Cause:
  
  Service Type Mismatch: The service type defined in the selection document does not match the service type associated with the installation. This can happen if the installation is set up for a different type of service than what is being requested in the selection document.
  Configuration Issues: There may be configuration issues in the system where the service types are not properly aligned or defined.
  Data Entry Errors: Incorrect data entry when creating the selection document or installation can lead to this error.
  
  Solution:
  
  Check Service Types: Verify the service type defined in the selection document and compare it with the service type assigned to the installation. Ensure they match.
  Update Selection Document: If the service type in the selection document is incorrect, update it to match the service type of the installation.
  Review Installation Data: Check the installation data in the system to ensure that it is correctly configured with the appropriate service type.
  Consult Configuration: If necessary, consult with your SAP configuration team to ensure that the service types are correctly set up in the system.
  Recreate Document: If the issue persists, consider recreating the selection document with the correct parameters.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like IW31 (Create Order), IW32 (Change Order), or IW33 (Display Order) to manage service orders.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to service management and installation management for best practices and configuration guidelines.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.