How To Fix EECRMTO006 - Upload IBase => IS-U: CRM product &1 does not have a master data template

SAP Error Message - Details

• Message type: E = Error

• Message class: EECRMTO - OLTP Implementation of IBS-SI Technical Objects

• Message number: 006

• Message text: Upload IBase => IS-U: CRM product &1 does not have a master data template

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EECRMTO006 - Upload IBase => IS-U: CRM product &1 does not have a master data template ?

  The SAP error message EECRMTO006 indicates that there is an issue with the upload of an Installation Base (IBase) in the context of the IS-U (Utilities) module. Specifically, the error states that the CRM product specified does not have a master data template associated with it. This can occur during data migration or integration processes where the system expects certain configurations to be in place.
  Cause:
  
  Missing Master Data Template: The CRM product referenced in the error does not have a corresponding master data template defined in the system. Master data templates are essential for the system to understand how to handle the product data.
  Incorrect Configuration: The configuration for the CRM product may not be set up correctly, leading to the absence of a master data template.
  Data Migration Issues: If you are migrating data from another system or performing a bulk upload, the necessary templates may not have been created or linked properly.
  
  Solution:
  
  
  Check Master Data Template:
  
  Go to the CRM product configuration in the SAP system.
  Verify if a master data template exists for the product in question. If it does not exist, you will need to create one.
  
  
  
  Create a Master Data Template:
  
  If the template is missing, create a new master data template for the CRM product. This can typically be done in the customizing settings of the SAP system.
  Ensure that the template includes all necessary fields and configurations that align with the requirements of the IS-U module.
  
  
  
  Link the Template to the Product:
  
  After creating the master data template, ensure that it is properly linked to the CRM product. This may involve updating the product configuration to reference the new template.
  
  
  
  Review Data Upload Process:
  
  If you are using a specific tool or method for uploading data, ensure that it is configured correctly and that all prerequisites are met.
  Check for any additional logs or error messages that may provide more context on the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed steps on creating and linking master data templates for CRM products.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or IBASE to access relevant data and configurations.
  SAP Notes: Check for any SAP Notes related to this error message or the specific CRM product you are working with. SAP Notes often provide fixes or workarounds for known issues.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By addressing the missing master data template and ensuring proper configuration, you should be able to resolve the error and successfully upload the Installation Base.