How To Fix EECRMTO002 - Specify a CRM product

SAP Error Message - Details

• Message type: E = Error

• Message class: EECRMTO - OLTP Implementation of IBS-SI Technical Objects

• Message number: 002

• Message text: Specify a CRM product

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EECRMTO002 - Specify a CRM product ?

  The SAP error message EECRMTO002 indicates that a CRM product must be specified in the context of a transaction or operation you are trying to perform. This error typically occurs in the SAP Customer Relationship Management (CRM) module when the system expects a product to be defined but it is missing.
  Cause:
  
  Missing Product Information: The most common cause is that the CRM product field is left blank or not filled in correctly in the transaction you are trying to execute.
  Incorrect Configuration: There may be issues with the configuration of the CRM system, such as missing product master data or incorrect settings in the product hierarchy.
  User Input Error: The user may have overlooked entering the required product information in the relevant fields.
  
  Solution:
  
  Specify a CRM Product: Ensure that you enter a valid CRM product in the relevant field. This could be in a sales order, quotation, or any other transaction where a product is required.
  Check Product Master Data: Verify that the product you are trying to use exists in the system. You can do this by checking the product master data in the CRM system.
  Review Transaction Data: Go through the transaction data to ensure that all required fields are filled out correctly, including the product-related fields.
  Consult Documentation: If you are unsure about which product to specify, refer to the relevant documentation or consult with your SAP administrator or functional consultant for guidance.
  System Configuration: If the issue persists, it may be necessary to check the system configuration to ensure that the product hierarchy and related settings are correctly set up.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or others related to CRM order management.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to access and modify product information in the CRM system.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.