How To Fix EE_QD037 - Device &1: Change to quantity determination procedure not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_QD -

• Message number: 037

• Message text: Device &1: Change to quantity determination procedure not possible

What causes this issue?

The action you want to carry out will result in a change to the
<DS:DE.E_QD_PROC>quantity determination procedure</> for device &v1&,
device category &v2&. The change would take place on &v3&. However, a
meter reading result already exists for this device on &v4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

Delete the meter reading result on &v4& and repeat the action.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_QD037 - Device &1: Change to quantity determination procedure not possible ?

  The SAP error message EE_QD037 indicates that there is an issue with changing the quantity determination procedure for a specific device. This error typically arises in the context of SAP's Plant Maintenance (PM) or Customer Service (CS) modules, where devices or equipment are managed.
  Cause:
  The error message EE_QD037 can occur due to several reasons, including:
  
  Inconsistent Data: The device or equipment may have existing data that conflicts with the new quantity determination procedure you are trying to apply.
  Locked or Inactive Status: The device might be in a status that does not allow changes, such as being locked or inactive.
  Configuration Issues: There may be configuration settings in the system that prevent the change from being made.
  Authorization Issues: The user may not have the necessary permissions to make changes to the quantity determination procedure.
  
  Solution:
  To resolve the EE_QD037 error, you can take the following steps:
  
  Check Device Status: Ensure that the device is in an active status and not locked. You can check this in the device master record.
  Review Existing Data: Look for any existing quantity determination procedures or related data that may conflict with the change you are trying to make. You may need to adjust or delete conflicting entries.
  Configuration Review: Verify the configuration settings related to quantity determination procedures in the system. Ensure that the settings allow for changes to be made.
  User Authorization: Check if the user has the necessary authorizations to change the quantity determination procedure. If not, you may need to request additional permissions from your SAP security team.
  Consult Documentation: Review SAP documentation or notes related to the error message for any specific guidance or known issues.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like IE02 (Change Equipment) or IE03 (Display Equipment) to access and modify device details.
  SAP Notes: Check for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.