How To Fix EE_CRM_CLASS_GENER015 - Characteristic could not be created (see log)

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_CLASS_GENER - IS-U CRM: Generate Characteristics and Classes

• Message number: 015

• Message text: Characteristic could not be created (see log)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_CLASS_GENER015 - Characteristic could not be created (see log) ?

  The SAP error message EE_CRM_CLASS_GENER015 indicates that a characteristic could not be created in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the creation of characteristics in classification.
  Possible Causes:
  
  Missing Required Fields: The characteristic may require certain mandatory fields that have not been filled out.
  Data Type Issues: The data type specified for the characteristic may not be compatible with the values being entered.
  Authorization Issues: The user may not have the necessary authorizations to create characteristics.
  System Configuration: There may be configuration issues in the classification system or the CRM system that prevent the creation of characteristics.
  Technical Errors: There could be underlying technical issues, such as database constraints or system errors.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly when attempting to create the characteristic.
  Review Data Types: Verify that the data types for the characteristic are correctly defined and that the values being entered match these types.
  Authorization Check: Confirm that the user has the necessary authorizations to create characteristics. This can be done by checking the user roles and permissions in the SAP system.
  Consult Logs: Review the logs for more detailed error messages. The error message suggests checking the log for more information, which can provide insights into what went wrong.
  System Configuration Review: Check the configuration settings in the classification system to ensure that everything is set up correctly.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CL02 (Change Characteristic) or CL03 (Display Characteristic) to help in diagnosing the issue.
  Documentation: Review SAP documentation related to classification and characteristics in CRM for best practices and guidelines.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be necessary, potentially involving SAP support.