How To Fix EE_AMI065 - Device &1/&2 ( equipment &3 ) has been disconnected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EE_AMI - Message Class for AMI Applications

  • Message number: 065

  • Message text: Device &1/&2 ( equipment &3 ) has been disconnected

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EE_AMI065 - Device &1/&2 ( equipment &3 ) has been disconnected ?

    The SAP error message EE_AMI065 indicates that a specific device has been disconnected. This message is typically related to the Advanced Metering Infrastructure (AMI) module in SAP, which is used for managing smart meters and other devices in utility management.

    Cause:

    The error message EE_AMI065 can be triggered by several factors, including:

    1. Physical Disconnection: The device (e.g., a smart meter) may have been physically disconnected from the network or power supply.
    2. Communication Issues: There may be communication problems between the device and the SAP system, possibly due to network issues or configuration errors.
    3. Device Malfunction: The device itself may be malfunctioning or may have been decommissioned.
    4. Configuration Errors: Incorrect configuration settings in the SAP system or in the device settings can lead to disconnection errors.
    5. Data Synchronization Issues: If the device data is not synchronized properly with the SAP system, it may lead to disconnection messages.

    Solution:

    To resolve the EE_AMI065 error, you can take the following steps:

    1. Check Physical Connections: Ensure that the device is physically connected and powered on. Inspect the wiring and connections to confirm they are secure.
    2. Verify Communication: Check the communication settings and ensure that the device is properly configured to communicate with the SAP system. This may involve checking network settings, firewalls, and protocols.
    3. Device Status: Verify the operational status of the device. If it is malfunctioning, consider troubleshooting or replacing the device.
    4. Review Configuration: Check the configuration settings in the SAP system related to the device. Ensure that all parameters are correctly set.
    5. Data Synchronization: Ensure that the device data is synchronized with the SAP system. You may need to perform a manual synchronization or check for any pending updates.
    6. Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the disconnection.
    7. Contact Support: If the issue persists after performing the above checks, consider reaching out to SAP support or your system administrator for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Refer to the SAP documentation for AMI and device management for more detailed information on configuration and troubleshooting.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the EE_AMI065 error and implement an appropriate solution.

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