How To Fix EE_AMI056 - Operational state request not possible due to an error

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_AMI - Message Class for AMI Applications

• Message number: 056

• Message text: Operational state request not possible due to an error

What causes this issue?

The operational state cannot be requested because at least one of the
following errors has occurred:
AMI communication error
PI server does not exist

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_AMI056 - Operational state request not possible due to an error ?

  The SAP error message EE_AMI056, which states "Operational state request not possible due to an error," typically occurs in the context of the Advanced Metering Infrastructure (AMI) or related components in SAP IS-U (Industry Solution for Utilities). This error indicates that there is an issue preventing the system from processing a request related to the operational state of a device or meter.
  Causes:
  
  Device Status Issues: The device or meter may be in a status that does not allow for the requested operation (e.g., it may be inactive, disconnected, or in maintenance mode).
  Configuration Errors: There may be configuration issues in the system that prevent the operational state from being changed or queried.
  Data Inconsistencies: There could be inconsistencies in the data related to the meter or device, such as missing or incorrect entries in the database.
  Communication Problems: If the system is trying to communicate with a physical device, there may be communication issues (e.g., network problems, device not reachable).
  Authorization Issues: The user may not have the necessary permissions to perform the requested operation.
  
  Solutions:
  
  Check Device Status: Verify the current status of the device or meter in the system. Ensure that it is in a state that allows for the requested operation.
  Review Configuration: Check the configuration settings for the device or meter in the SAP system. Ensure that all necessary parameters are correctly set.
  Data Validation: Perform a data consistency check to identify any missing or incorrect entries related to the device or meter. Correct any discrepancies found.
  Communication Check: If applicable, check the communication between the SAP system and the physical device. Ensure that the device is online and reachable.
  User Authorization: Verify that the user attempting to perform the operation has the necessary authorizations. If not, adjust the user roles or permissions accordingly.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EE_AMI056 error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP documentation for AMI and IS-U for detailed information on operational states and device management.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  By following these steps, you should be able to diagnose and resolve the EE_AMI056 error in your SAP system.