How To Fix EE_AMI051 - You cannot request the operational state for device &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_AMI - Message Class for AMI Applications

• Message number: 051

• Message text: You cannot request the operational state for device &1/&2

What causes this issue?

You attempted to request the operational state for device &V1&/&V2&.
This is not possible for one of the following reasons:
The request has already been sent
Operational state requests are not permitted for device &V1&/&V2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_AMI051 - You cannot request the operational state for device &1/&2 ?

  The SAP error message EE_AMI051, which states "You cannot request the operational state for device &1/&2," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when there is an issue related to the operational state of a device, such as a meter or other utility equipment.
  Cause:
  
  Device Status: The device may not be in a state that allows for the operational state to be requested. For example, if the device is not installed, decommissioned, or is in a maintenance state, the system will not allow the request.
  Authorization Issues: The user may not have the necessary authorizations to request the operational state for the specified device.
  Configuration Issues: There may be configuration issues in the system that prevent the operational state from being requested.
  Device Not Found: The device specified in the error message may not exist in the system or may have been incorrectly referenced.
  
  Solution:
  
  Check Device Status: Verify the status of the device in question. Ensure that it is in a valid state that allows for operational state requests. You can check the device status in the device master record.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the operation. This may involve checking roles and permissions in the SAP system.
  Review Configuration: Check the configuration settings related to the device and operational state requests. Ensure that all necessary settings are correctly configured.
  Device Existence: Confirm that the device exists in the system and that the identifiers used in the request are correct. You can do this by searching for the device in the relevant transaction codes (e.g., EAM or IS-U transactions).
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like EAM (Enterprise Asset Management) or IS-U related transactions to check device details.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for EE_AMI051 in the SAP Support Portal.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.