How To Fix EE_AMI029 - Device &1 cannot be disconnected

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_AMI - Message Class for AMI Applications

• Message number: 029

• Message text: Device &1 cannot be disconnected

What causes this issue?

You attempted to disconnect device &V1&.
However, device &V1& does not have a <LS>remote disconnection</>
function.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_AMI029 - Device &1 cannot be disconnected ?

  The SAP error message EE_AMI029, which states "Device &1 cannot be disconnected," typically occurs in the context of managing devices within the SAP AMI (Advanced Metering Infrastructure) module. This error indicates that the system is unable to disconnect a specified device, which could be due to several reasons.
  Causes:
  
  Active Transactions: The device may have active transactions or processes that prevent it from being disconnected.
  Device Status: The device might be in a status that does not allow disconnection (e.g., it could be in a "connected" state or have pending work orders).
  Dependencies: There may be dependencies or relationships with other devices or systems that prevent disconnection.
  User Permissions: The user attempting to perform the disconnection may not have the necessary permissions to execute this action.
  System Configuration: There could be configuration settings in the SAP system that restrict disconnection under certain conditions.
  
  Solutions:
  
  Check Device Status: Verify the current status of the device. If it is in a state that does not allow disconnection, you may need to change its status first.
  Review Active Transactions: Look for any active transactions or processes associated with the device. Complete or cancel these transactions before attempting to disconnect the device again.
  Check Dependencies: Investigate if there are any dependencies with other devices or systems. Resolve these dependencies before proceeding with the disconnection.
  User Permissions: Ensure that the user has the appropriate permissions to disconnect the device. If not, consult with your system administrator to obtain the necessary access.
  Consult Documentation: Review SAP documentation or help resources for specific guidelines related to device management and disconnection procedures.
  System Configuration Review: If the issue persists, consult with your SAP Basis or technical team to review system configurations that may be affecting device disconnection.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for device management, such as EAM_MAINTAIN or EAM_DEVICE.
  SAP Notes: Check for any SAP Notes related to the EE_AMI029 error for patches or updates that may address known issues.
  Support: If the problem cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully disconnect the device.