How To Fix EDX019 - Cannot save the PDF file to the PC

EDX019 - Overview

• Message type: E = Error

• Message class: EDX - EDX: Messages for EBPP connection to Billing Consolidation

• Message number: 019

• Message text: Cannot save the PDF file to the PC

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Specify a different directory for saving the PDF file.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDX019 - Cannot save the PDF file to the PC ?

  The SAP error message EDX019, which states "Cannot save the PDF file to the PC," typically occurs when users attempt to download or save a PDF document generated by SAP but encounter issues in the process. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Browser Settings: The web browser may have settings that prevent file downloads or block pop-ups.
  SAP GUI Configuration: The SAP GUI settings may not be configured correctly to handle PDF downloads.
  File Permissions: The user may not have the necessary permissions to save files to the specified location on their PC.
  Antivirus/Firewall: Security software may be blocking the download of files from SAP.
  Temporary Files: Issues with temporary files or cache in the browser or SAP GUI can lead to download problems.
  Network Issues: Connectivity problems between the SAP server and the client machine can interrupt the download process.
  
  Solutions:
  
  
  Check Browser Settings:
  
  Ensure that your browser allows downloads and