How To Fix EDX004 - Cannot display the list with the trace entries

SAP Error Message - Details

• Message type: E = Error

• Message class: EDX - EDX: Messages for EBPP connection to Billing Consolidation

• Message number: 004

• Message text: Cannot display the list with the trace entries

What causes this issue?

The system cannot display the list of trace entries.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Start the report for outputting the trace entries (transaction EDX_LIST)
again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDX004 - Cannot display the list with the trace entries ?

  The SAP error message EDX004, which states "Cannot display the list with the trace entries," typically occurs when there is an issue with accessing or displaying trace entries in the SAP system. This can happen for various reasons, including:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to view trace entries.
  Trace Not Activated: The trace may not be activated for the relevant application or user.
  Data Corruption: There may be corruption in the trace data or the underlying database.
  System Configuration: Incorrect configuration settings in the SAP system can lead to this error.
  Technical Issues: There may be technical issues with the SAP system, such as memory problems or system performance issues.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access trace entries. This can be done by checking the user's roles and authorizations in transaction SU53 or PFCG.
  
  
  
  Activate Trace:
  
  If the trace is not activated, you may need to activate it using transaction ST01 (System Trace) or ST05 (SQL Trace) depending on what you are trying to trace.
  
  
  
  Check Trace Settings:
  
  Verify the trace settings in transaction SM19 (Security Audit Log) to ensure that the appropriate traces are enabled.
  
  
  
  Clear Trace Data:
  
  If there is data corruption, you may need to clear the trace data. This can be done in transaction SM20 (Security Audit Log) or SM21 (System Log) to check for any inconsistencies.
  
  
  
  System Performance:
  
  Check the system performance and memory usage. If the system is under heavy load, it may not be able to display the trace entries. Consider performing a system performance check.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ST01: System Trace
  ST05: SQL Trace
  SM19: Security Audit Log Configuration
  SM20: Security Audit Log Display
  SM21: System Log
  
  
  
  SAP Notes: Always check the SAP Support Portal for any specific notes related to the error message EDX004, as they may provide additional context or solutions.
  
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the EDX004 error message in SAP.