How To Fix ECWB006 - Customer number & was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: ECWB -

• Message number: 006

• Message text: Customer number & was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECWB006 - Customer number & was deleted ?

  The SAP error message ECWB006 indicates that a customer number has been deleted from the system. This error typically arises in scenarios where a user attempts to access or process data related to a customer that no longer exists in the database.
  Cause:
  
  Customer Deletion: The most straightforward cause is that the customer number in question has been deleted from the SAP system. This could be due to data cleanup processes, business decisions, or errors in data management.
  Data Inconsistency: There may be inconsistencies in the data, such as references to a customer that has been marked for deletion but not fully removed from all related tables.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the customer data, leading to the perception that the customer number has been deleted.
  
  Solution:
  
  Verify Customer Status: Check the status of the customer number in the system. You can do this by using transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial).
  Restore Customer: If the customer was deleted in error, you may need to restore the customer record. This can involve re-creating the customer or using a backup if available.
  Check for Data Inconsistencies: Run consistency checks or reports to identify any inconsistencies in the customer data. This may involve checking related tables and ensuring that all references to the customer are valid.
  Authorization Check: Ensure that the user has the necessary authorizations to access customer data. This may involve checking user roles and permissions in the SAP system.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further and resolve any underlying issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, SE16 (Data Browser), and SE11 (Data Dictionary) for checking customer data and related tables.
  SAP Notes: Check SAP Notes for any known issues or patches related to customer data management.
  Documentation: Review SAP documentation regarding customer master data management for best practices on handling customer records.
  
  By following these steps, you should be able to address the ECWB006 error and ensure that your customer data is accurate and accessible.