How To Fix ECLVIEWER057 - Error: An Adobe application on your computer is already opened. & &

SAP Error Message - Details

• Message type: E = Error

• Message class: ECLVIEWER - Message Class for ECL Viewer (EAI Wrapper)

• Message number: 057

• Message text: Error: An Adobe application on your computer is already opened. & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECLVIEWER057 - Error: An Adobe application on your computer is already opened. & & ?

  The SAP error message ECLVIEWER057 indicates that an Adobe application (such as Adobe Reader or Adobe Acrobat) is already open on your computer when you attempt to open a document from SAP. This can prevent the SAP application from opening the document properly.
  Cause:
  
  Multiple Instances: You may have multiple instances of Adobe Reader or Acrobat running in the background.
  Locked File: The document you are trying to open may be locked by another instance of Adobe.
  Configuration Issues: There may be configuration issues with the SAP GUI or the Adobe application that prevent them from working together seamlessly.
  
  Solution:
  
  
  Close Adobe Applications: 
  
  Check your taskbar and system tray for any open Adobe applications. Close all instances of Adobe Reader or Acrobat.
  You can also check the Task Manager (Ctrl + Shift + Esc) for any running Adobe processes (like AcroRd32.exe or Acrobat.exe) and end those tasks.
  
  
  
  Restart SAP GUI: After closing Adobe applications, restart your SAP GUI and try to open the document again.
  
  
  Reboot Your Computer: If closing the applications does not resolve the issue, try rebooting your computer to ensure that all processes are terminated.
  
  
  Check for Updates: Ensure that both your SAP GUI and Adobe applications are up to date. Sometimes compatibility issues can arise from outdated software.
  
  
  Change PDF Viewer Settings in SAP:
  
  Go to the SAP GUI options and check the settings for the PDF viewer. Make sure it is set to use the correct Adobe application.
  You can find this under SAP GUI Options > Interaction Design > PDF Viewer.
  
  
  
  Check for Add-ons or Plugins: If you have any third-party plugins or add-ons installed in Adobe, they might interfere with the opening of documents. Try disabling them temporarily.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its software, and there may be specific fixes available.
  Adobe Support: If the problem persists, consider checking Adobe's support resources for troubleshooting steps related to their applications.
  User Permissions: Ensure that you have the necessary permissions to open documents in SAP and that there are no restrictions set by your IT department.
  
  By following these steps, you should be able to resolve the ECLVIEWER057 error and successfully open documents from SAP.