How To Fix ECLVIEWER019 - Error starting the Sectioning module

SAP Error Message - Details

• Message type: E = Error

• Message class: ECLVIEWER - Message Class for ECL Viewer (EAI Wrapper)

• Message number: 019

• Message text: Error starting the Sectioning module

What causes this issue?

The system was unable to generate the 3D sectioning object. Probably,
the Viewer controls installed on your computer do not yet support the
sectioning function, or the 3D Viewer has not been installed correctly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the version and the installation of the 3D Viewer.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECLVIEWER019 - Error starting the Sectioning module ?

  The SAP error message ECLVIEWER019, which indicates an issue with starting the Sectioning module, typically arises in the context of SAP's Engineering Control Center (ECT) or related applications. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: The Sectioning module may not be properly configured in the SAP system.
  Authorization Problems: The user may lack the necessary authorizations to access the Sectioning module.
  System Errors: There could be underlying system errors or inconsistencies in the SAP environment.
  Missing Components: Required components or dependencies for the Sectioning module may be missing or not installed.
  Version Compatibility: The version of the SAP system or the specific module may not be compatible with other components or the operating system.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the Sectioning module is correctly configured in the SAP system. This may involve checking settings in the SAP GUI or relevant configuration transactions.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the Sectioning module. This can be checked in the user roles and profiles.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  
  
  
  Reinstall or Update Components:
  
  If components are missing, consider reinstalling or updating the relevant SAP components. This may involve working with your SAP Basis team.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP Notes often contain patches or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for the Engineering Control Center and the Sectioning module for any specific setup or troubleshooting guidelines.
  Community Forums: Check SAP Community forums or other user groups for discussions related to the ECLVIEWER019 error. Other users may have encountered similar issues and shared their solutions.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can resolve many known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the ECLVIEWER019 error in your SAP environment.