How To Fix ECLVIEWER014 - Delete stamp terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: ECLVIEWER - Message Class for ECL Viewer (EAI Wrapper)

• Message number: 014

• Message text: Delete stamp terminated

What causes this issue?

The process of deleting the stamp was terminated to ensure consistency.
The system was unable to delete the user assignments for the stamp. If
the stamp was deleted anyway, 'dead pointers' would be the result.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Search the SGUID of the stamp you want to delete in the table eclstamps
(SE16). Search the assigned users in the table eclusers. Delete the
entries manually.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECLVIEWER014 - Delete stamp terminated ?

  The SAP error message ECLVIEWER014: Delete stamp terminated typically occurs in the context of the SAP Document Management System (DMS) or when dealing with electronic documents and their associated stamps or annotations. This error indicates that the system encountered an issue while trying to delete a stamp or annotation from a document.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to delete the stamp.
  Document Locking: The document may be locked by another user or process, preventing modifications.
  Database Constraints: There may be constraints in the database that prevent the deletion of the stamp.
  System Errors: There could be a temporary system error or inconsistency in the database.
  Incorrect Configuration: The configuration settings for the document management system may not be set up correctly.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary permissions to delete stamps. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Unlock the Document: If the document is locked, check who has it locked and request them to unlock it or wait until they are done.
  Review Database Constraints: Check for any database constraints that might be preventing the deletion. This may require assistance from a database administrator.
  System Restart: Sometimes, a simple restart of the SAP system or the relevant application server can resolve temporary issues.
  Check Configuration: Review the configuration settings for the DMS to ensure everything is set up correctly.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that might address this specific error. SAP frequently updates its system with fixes for known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant logs or details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) for managing documents in DMS.
  SAP Documentation: Review SAP's official documentation for DMS and error handling to gain a better understanding of how to manage documents and troubleshoot issues.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.