How To Fix ECDEMO019 - Enter at least one passenger

SAP Error Message - Details

• Message type: E = Error

• Message class: ECDEMO - Messages for eCATT Demo Applications

• Message number: 019

• Message text: Enter at least one passenger

What causes this issue?

The names of the passengers are missing in the booking data.

System Response

The system cannot execute the booking without this data.

How to fix this error?

Enter the passengers' names in the <ZK>Passengers</> field. Choose
<ZK>Save</> again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECDEMO019 - Enter at least one passenger ?

  The SAP error message ECDEMO019, which states "Enter at least one passenger," typically occurs in the context of travel management or related modules where passenger information is required for processing travel bookings or itineraries. This error indicates that the system expects at least one passenger to be entered before proceeding with the transaction.
  Cause:
  
  Missing Passenger Information: The most common cause of this error is that the user has not entered any passenger details in the relevant fields.
  Incorrect Screen Navigation: The user may have navigated to a screen that requires passenger information without having filled in the necessary details.
  System Configuration: In some cases, the system may be configured to require passenger information for certain transactions, and if this is not provided, the error will be triggered.
  
  Solution:
  
  Enter Passenger Details: Ensure that you fill in the required fields for at least one passenger. This typically includes the passenger's name, contact information, and any other relevant details.
  Check Required Fields: Review the form or screen to identify any mandatory fields that need to be completed before proceeding.
  Review Navigation Steps: Make sure you are following the correct steps in the transaction process. If you are unsure, refer to the user guide or help documentation for the specific SAP module you are using.
  Consult with IT Support: If you believe you are entering the information correctly and still receiving the error, it may be helpful to consult with your IT support team or SAP administrator to check for any system-specific issues or configurations.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are using (e.g., SAP Travel Management) for detailed instructions on entering passenger information.
  User Training: If you are new to the system, consider undergoing training sessions that cover the travel management processes and how to enter passenger details correctly.
  SAP Community: Engage with the SAP Community forums where users share their experiences and solutions related to similar error messages.
  
  By ensuring that you have entered the necessary passenger information and following the correct procedures, you should be able to resolve the ECDEMO019 error and proceed with your transaction.