How To Fix ECCEDI501 - No installation and point of delivery found for service notification &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ECCEDI - IS-U Deregulation: IDoc Processing

• Message number: 501

• Message text: No installation and point of delivery found for service notification &1

What causes this issue?

The service notification must contain a link to the installation.
Otherwise it cannot generate an IDoc. The system generates the link
using the generic object linkage function, for example when you create
the service notification.

System Response

The system cannot create an IDoc for service notification &v1&.

How to fix this error?

Ensure that the service notifications for which you want to create an
ISU_MAINTENANCE_SERVICE_ORDER IDoc are all linked to an installation.

Procedure for System Administrators

If the service was created using the ISUSMNOTIF.CreateByNotifCode
method, ensure that you have entered the ObjectRelations in the
installation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECCEDI501 - No installation and point of delivery found for service notification &1 ?

  The SAP error message ECCEDI501 indicates that there is no installation and point of delivery found for the specified service notification. This error typically arises in the context of service management and can occur for various reasons. Below are the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Installation Data: The installation data for the service notification may not be correctly maintained in the system.
  Incorrect Service Notification: The service notification may not be linked to a valid installation or point of delivery.
  Data Inconsistency: There may be inconsistencies in the master data related to the installation or point of delivery.
  Authorization Issues: The user may not have the necessary authorizations to view or access the installation or point of delivery data.
  Configuration Issues: There may be configuration issues in the system that prevent the proper linking of service notifications to installations.
  
  Solutions:
  
  
  Check Installation and Point of Delivery:
  
  Verify that the installation and point of delivery exist in the system.
  Use transaction codes like IE03 (Display Installation) or EEDM (Display Point of Delivery) to check the relevant data.
  
  
  
  Review Service Notification:
  
  Check the service notification for any errors or missing information.
  Ensure that the service notification is correctly linked to the installation and point of delivery.
  
  
  
  Maintain Master Data:
  
  If the installation or point of delivery is missing, create or update the necessary master data.
  Ensure that the installation is correctly assigned to the relevant point of delivery.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the installation and point of delivery data.
  
  
  
  Consult Configuration:
  
  Review the configuration settings related to service management and ensure that they are set up correctly.
  Consult with your SAP Basis or configuration team if necessary.
  
  
  
  Error Logs:
  
  Check the system logs for any additional error messages that may provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Service Notification), IW22 (Change Service Notification), and IW23 (Display Service Notification).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review SAP documentation related to service management and installation management for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.