How To Fix ECATT428 - Icon not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ECATT - eCATT Messages (Middleware and GUI)

• Message number: 428

• Message text: Icon not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECATT428 - Icon not found ?

  The SAP error message ECATT428 ("Icon not found") typically occurs in the context of SAP eCATT (extended Computer Aided Test Tool) when the system is unable to locate a specific icon or graphic that is expected to be present in the user interface. This can happen for various reasons, including missing files, incorrect configurations, or issues with the SAP GUI.
  Causes:
  
  Missing Icon Files: The icon files may not be present in the expected directory or may have been deleted or moved.
  Incorrect Configuration: The configuration settings for the eCATT or the SAP GUI may be incorrect, leading to the system being unable to find the required icons.
  SAP GUI Issues: There may be a problem with the installation or configuration of the SAP GUI itself.
  Version Compatibility: The version of the eCATT or the SAP GUI may not be compatible with the version of the SAP system you are using.
  
  Solutions:
  
  Check Icon Files: Verify that the required icon files are present in the appropriate directories. If they are missing, you may need to restore them from a backup or reinstall the relevant components.
  Review Configuration Settings: Check the configuration settings for eCATT and ensure that they are set correctly. This may involve looking at the settings in transaction codes like SECATT or SE93.
  Reinstall SAP GUI: If the issue persists, consider reinstalling the SAP GUI to ensure that all necessary files are present and correctly configured.
  Update SAP Components: Ensure that you are using compatible versions of eCATT and the SAP GUI. If necessary, update to the latest versions or patches.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP Notes often provide fixes or workarounds for known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for eCATT for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue cannot be resolved through the above steps, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the ECATT428 error in your SAP environment.