How To Fix ECATT380 - User action ended

SAP Error Message - Details

• Message type: E = Error

• Message class: ECATT - eCATT Messages (Middleware and GUI)

• Message number: 380

• Message text: User action ended

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECATT380 - User action ended ?

  The SAP error message ECATT380 ("User action ended") typically occurs in the context of eCATT (extended Computer Aided Test Tool) when a test script is executed, and the user action is interrupted or terminated. This can happen for various reasons, such as user intervention, system issues, or configuration problems.
  Causes:
  
  User Intervention: The test execution was manually stopped by the user.
  Timeouts: The script may have taken too long to execute, leading to a timeout.
  System Errors: There may be underlying issues with the SAP system or the environment where the test is being executed.
  Configuration Issues: Incorrect settings in the eCATT configuration or the test script itself can lead to this error.
  Authorization Issues: The user executing the test may not have the necessary authorizations to perform certain actions within the script.
  
  Solutions:
  
  Check User Actions: Ensure that the test script is not being manually interrupted. If it is, allow it to run to completion.
  Increase Timeout Settings: If the script is timing out, consider increasing the timeout settings in the eCATT configuration.
  Review Logs: Check the eCATT logs for any additional error messages or warnings that could provide more context about the failure.
  Validate Test Script: Review the test script for any errors or misconfigurations. Ensure that all steps are correctly defined and that the script is compatible with the current system configuration.
  Check Authorizations: Ensure that the user executing the test has the necessary authorizations to perform all actions defined in the script.
  System Health Check: Perform a health check on the SAP system to ensure that there are no underlying issues affecting performance or stability.
  
  Related Information:
  
  eCATT Documentation: Refer to the official SAP documentation for eCATT for detailed information on how to create, manage, and troubleshoot test scripts.
  SAP Notes: Check SAP Notes for any known issues related to eCATT and the specific error message ECATT380. SAP Notes often provide patches or workarounds for known problems.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.