How To Fix EARC723 - TOU exception &1 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: EARC - IS-U: Archiving

• Message number: 723

• Message text: TOU exception &1 deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EARC723 - TOU exception &1 deleted ?

  The SAP error message EARC723, which states "TOU exception &1 deleted," typically relates to issues with Time of Use (TOU) settings in the SAP system, particularly in the context of utilities or billing processes. This error indicates that a specific TOU exception has been deleted, which may affect billing calculations or data processing.
  Cause:
  
  Manual Deletion: The TOU exception might have been manually deleted by a user or through a batch job.
  Data Integrity Issues: There could be inconsistencies in the database or data integrity issues that led to the deletion of the TOU exception.
  Configuration Changes: Changes in configuration settings or updates to the system might have inadvertently led to the deletion of TOU exceptions.
  System Migration or Upgrade: If the system has recently undergone a migration or upgrade, some data might not have been transferred correctly, leading to missing TOU exceptions.
  
  Solution:
  
  Check for Deletion: Verify if the TOU exception was intentionally deleted. If it was, you may need to recreate it based on the business requirements.
  Restore from Backup: If the deletion was unintentional, check if there is a backup of the data that can be restored.
  Review Change Logs: Look into the change logs to identify who deleted the TOU exception and why. This can help in understanding the context of the deletion.
  Reconfigure TOU Settings: If necessary, reconfigure the TOU settings in the system to ensure that all required exceptions are in place.
  Consult Documentation: Refer to SAP documentation or notes related to TOU exceptions for any specific guidelines or troubleshooting steps.
  Contact SAP Support: If the issue persists or if you are unable to resolve it, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with TOU settings, such as those used for billing or utility management.
  SAP Notes: Search for SAP Notes related to EARC723 or TOU exceptions for any known issues or patches that may address the problem.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to manage TOU exceptions to prevent unauthorized deletions.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the EARC723 error message in your SAP system.