How To Fix EAMS_VB021 - No mapped IDs found in external system for technical object &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_VB - EAMS: Visual Business

• Message number: 021

• Message text: No mapped IDs found in external system for technical object &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_VB021 - No mapped IDs found in external system for technical object &1 ?

  The SAP error message EAMS_VB021 indicates that the system could not find any mapped IDs in the external system for the specified technical object. This error typically occurs in the context of Asset Management or Plant Maintenance when there is an attempt to retrieve or synchronize data related to technical objects (like equipment or functional locations) from an external system.
  Causes:
  
  Missing Mapping Configuration: The technical object may not be properly mapped in the external system, meaning that there is no corresponding ID available for the object in the external system.
  Data Synchronization Issues: There may be issues with data synchronization between SAP and the external system, leading to missing or outdated mappings.
  Incorrect Object ID: The technical object ID being referenced may be incorrect or does not exist in the external system.
  External System Unavailability: The external system may be down or not reachable, preventing the SAP system from retrieving the necessary data.
  Authorization Issues: The user may not have the necessary permissions to access the external system or the specific data related to the technical object.
  
  Solutions:
  
  Check Mapping Configuration: Verify that the technical object is correctly mapped in the external system. Ensure that the mapping configuration is set up properly in SAP and the external system.
  Validate Object ID: Confirm that the technical object ID being used is correct and exists in the external system. You can do this by checking the external system directly.
  Data Synchronization: If there are known issues with data synchronization, work with your IT team to resolve these issues. This may involve re-running synchronization jobs or checking for errors in the data transfer process.
  Check External System Status: Ensure that the external system is operational and accessible. If it is down, you may need to wait until it is back online.
  Review Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the external system and the relevant data.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific integration scenario you are working with for additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to check the relevant tables and mappings.
  Integration Scenarios: This error may be related to specific integration scenarios, such as SAP PM (Plant Maintenance) or SAP EAM (Enterprise Asset Management) with external systems like IoT platforms, CMMS, or other ERP systems.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.