How To Fix EAMS_VB002 - Attribute manager lock error

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_VB - EAMS: Visual Business

• Message number: 002

• Message text: Attribute manager lock error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_VB002 - Attribute manager lock error ?

  The SAP error message EAMS_VB002 indicates an "Attribute manager lock error." This error typically occurs in the context of SAP Asset Management (EAM) when there is an issue with the locking mechanism for attribute management. Here are some details regarding the cause, potential solutions, and related information:
  Cause:
  
  Concurrent Access: The error often arises when multiple users or processes are trying to access or modify the same asset or attribute simultaneously, leading to a lock conflict.
  Session Timeout: If a session is left open for too long without activity, it may lead to a lock being held longer than necessary.
  Database Lock: Sometimes, a database lock may not be released properly due to an unhandled exception or a system crash.
  Configuration Issues: Incorrect configuration in the asset management settings can also lead to locking issues.
  
  Solution:
  
  Wait and Retry: If the error is due to concurrent access, waiting for a few moments and then retrying the operation may resolve the issue.
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. If you find locks that are no longer needed, you can delete them (ensure you have the necessary authorizations).
  Session Management: Ensure that users are properly logging out of sessions and not leaving them open unnecessarily.
  Review Configuration: Check the configuration settings related to asset management to ensure they are set up correctly.
  System Restart: In some cases, a system restart may be necessary to clear any lingering locks.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps) to diagnose issues further.
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify the attributes in question.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the EAMS_VB002 error effectively.