How To Fix /EACC/MSG_BTA021 - Error in a group of dependent documents

SAP Error Message - Details

• Message type: E = Error

• Message class: /EACC/MSG_BTA -

• Message number: 021

• Message text: Error in a group of dependent documents

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /EACC/MSG_BTA021 - Error in a group of dependent documents ?

  The SAP error message /EACC/MSG_BTA021 typically indicates that there is an issue with a group of dependent documents in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error can arise due to various reasons, such as inconsistencies in document relationships, missing dependencies, or issues with the configuration of the billing or charging processes.
  Causes:
  
  Inconsistent Document Relationships: The dependent documents may not be correctly linked or may have been modified in a way that breaks their relationship.
  Missing Dependencies: One or more of the documents that are supposed to be dependent on each other may be missing or not properly created.
  Configuration Issues: There may be configuration settings in SAP CC or CI that are not set up correctly, leading to issues in processing dependent documents.
  Data Integrity Issues: There could be data integrity problems in the database that affect how documents are processed.
  
  Solutions:
  
  Check Document Relationships: Review the relationships between the documents involved. Ensure that all dependent documents are correctly linked and that there are no missing documents.
  Recreate Missing Documents: If any dependent documents are missing, recreate them as necessary to restore the expected relationships.
  Review Configuration Settings: Check the configuration settings in SAP CC or CI to ensure that they are set up correctly for handling dependent documents.
  Data Consistency Check: Run data consistency checks or validation reports to identify and resolve any data integrity issues.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles that may address this specific error message. SAP frequently updates its documentation and may have specific fixes or recommendations.
  Debugging: If you have access to the development environment, consider debugging the process to identify the exact point of failure.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SAP Convergent Charging or Convergent Invoicing for detailed information on document processing and dependencies.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists and cannot be resolved internally, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.