How To Fix E9177 - Service ID &1 not permitted for company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: E9 - General IS-U Error Messages

• Message number: 177

• Message text: Service ID &1 not permitted for company code &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message E9177 - Service ID &1 not permitted for company code &2 ?

  The SAP error message E9177, which states "Service ID &1 not permitted for company code &2," typically occurs in the context of service management or service procurement within the SAP system. This error indicates that the specified service ID is not allowed for the given company code, which can be due to several reasons.
  Causes:
  
  
  Service ID Configuration: The service ID may not be properly configured for the specified company code in the system. This could be due to missing entries in the service master data or incorrect settings in the service configuration.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified service ID for the given company code.
  
  
  Company Code Restrictions: The service ID may be restricted to certain company codes, and the one you are trying to use is not included in that list.
  
  
  Service Master Data: The service master data might not be created or activated for the specified company code.
  
  
  Solutions:
  
  
  Check Service Master Data: Verify that the service ID exists in the service master data and is correctly assigned to the company code in question. You can do this by navigating to the service master data transaction (e.g., using transaction code AC03).
  
  
  Review Configuration: Ensure that the service ID is configured correctly in the system. This may involve checking the configuration settings in the relevant customizing transactions (e.g., SPRO).
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the service ID for the specified company code. This may involve checking user roles and authorizations in the user management transactions (e.g., SU01).
  
  
  Consult with SAP Basis or Security Team: If the issue is related to authorizations, it may be necessary to involve the SAP Basis or security team to review and adjust user roles.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a production environment.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AC03 (Display Service Master), SPRO (Customizing), and SU01 (User Maintenance).
  Documentation: Review SAP documentation related to service management and procurement processes to understand the configuration and usage of service IDs.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.