How To Fix E2EIE_TEST_MESSAGE026 - User & is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: E2EIE_TEST_MESSAGE -

• Message number: 026

• Message text: User & is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message E2EIE_TEST_MESSAGE026 - User & is locked ?

  The SAP error message E2EIE_TEST_MESSAGE026 indicating that "User & is locked" typically occurs when a user account has been locked due to multiple failed login attempts or administrative actions. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Multiple Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
  Administrative Lock: An administrator may have manually locked the user account for security reasons or due to inactivity.
  Password Expiration: If the user’s password has expired and they have not reset it, the account may be locked.
  System Configuration: Certain system settings may enforce account lockout policies after a specified number of failed login attempts.
  
  Solution:
  
  
  Unlock the User Account:
  
  An SAP administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the locked user ID and click on the "Lock/Unlock" button to unlock the account.
  
  
  
  Check User Status:
  
  In transaction SU01, check the user status to see if the account is locked and review any other relevant settings.
  
  
  
  Reset Password:
  
  If the password has expired, the administrator can reset the password in the same SU01 transaction.
  
  
  
  Review Security Policies:
  
  Review the system’s security policies regarding account lockouts. This can be done in transaction RZ10 or RZ11 to check parameters related to user lockout settings.
  
  
  
  User Education:
  
  Educate users on the importance of entering correct credentials and the process for resetting passwords to avoid future lockouts.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (to unlock multiple users)
  SU53: Display Authorization Check (to troubleshoot authorization issues)
  
  
  
  SAP Notes: Check SAP Notes for any specific issues related to user locks or security settings that may apply to your version of SAP.
  
  
  System Logs: Review system logs (transaction SM21) for any related entries that might provide more context on why the user was locked.
  
  
  User Management Best Practices: Implement best practices for user management, including regular audits of user accounts, monitoring for failed login attempts, and ensuring users are aware of password policies.
  
  
  By following these steps, you should be able to resolve the issue of a locked user account in SAP. If the problem persists, consider reaching out to SAP support for further assistance.