How To Fix E2EIE_TEST_MESSAGE023 - User or Password is incorrect, please check your input

SAP Error Message - Details

• Message type: E = Error

• Message class: E2EIE_TEST_MESSAGE -

• Message number: 023

• Message text: User or Password is incorrect, please check your input

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message E2EIE_TEST_MESSAGE023 - User or Password is incorrect, please check your input ?

  The SAP error message E2EIE_TEST_MESSAGE023 indicating "User or Password is incorrect, please check your input" typically arises during the authentication process when a user attempts to log into the SAP system. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Username or Password: The most common cause is that the user has entered an incorrect username or password.
  Account Lockout: The user account may be locked due to multiple failed login attempts.
  Expired Password: The password may have expired, requiring the user to reset it.
  User Not Authorized: The user may not have the necessary authorizations to access the system.
  System Configuration Issues: There may be issues with the system configuration or connection settings.
  Network Issues: Problems with the network connection can also lead to authentication failures.
  
  Solutions:
  
  Verify Credentials: Double-check the username and password for accuracy. Ensure that the Caps Lock key is not inadvertently activated.
  Reset Password: If the password is forgotten or expired, use the password reset functionality or contact your system administrator to reset it.
  Unlock Account: If the account is locked, the user may need to contact the system administrator to unlock it.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the SAP system.
  Review System Logs: Check the SAP system logs for any additional error messages or clues that may indicate the cause of the issue.
  Network Troubleshooting: Ensure that there are no network issues preventing the connection to the SAP server.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to authentication problems.
  User Management: Familiarize yourself with the user management tools in SAP (like SU01) to manage user accounts and authorizations.
  Security Policies: Review the organization's security policies regarding password complexity and expiration to ensure compliance.
  Documentation: Refer to SAP documentation for detailed information on user authentication and troubleshooting login issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your IT support team or SAP Basis team for further investigation.