How To Fix E0271 - IDoc sent as SAPmail to user &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: E0 - SAP EDI messages

  • Message number: 271

  • Message text: IDoc sent as SAPmail to user &

  • Show details Hide details
  • What causes this issue?

    You can find the relevant text message in the inbox of the specified
    user.
    If several recipients have been transferred in type E1TXTAD segments,
    then only one of the recipients is logged. A complete recipient list is
    available in the inbox of the user entered.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message E0271 - IDoc sent as SAPmail to user & ?

    The SAP error message E0271 indicates that an IDoc (Intermediate Document) has been sent as an SAPmail to a user, but there is an issue with the user ID or the configuration that prevents the IDoc from being processed correctly. This error typically arises in scenarios where IDocs are used for data interchange between SAP systems or between SAP and non-SAP systems.

    Cause:

    1. Invalid User ID: The user ID specified in the IDoc is either incorrect or does not exist in the SAP system.
    2. User Not Authorized: The user may not have the necessary authorizations to process the IDoc.
    3. Mail Configuration Issues: There may be issues with the SAPmail configuration, such as incorrect settings in the SAPconnect (SCOT) transaction.
    4. IDoc Status: The IDoc may be in a status that does not allow it to be processed (e.g., status 51 - Application document not posted).
    5. System Configuration: There may be issues with the configuration of the IDoc processing in the system.

    Solution:

    1. Check User ID: Verify that the user ID specified in the IDoc is valid and exists in the SAP system. You can do this by checking the user master record in transaction SU01.
    2. Check Authorizations: Ensure that the user has the necessary authorizations to process IDocs. You can check this in transaction SU53 or by reviewing the user's roles and profiles.
    3. Review SAPmail Configuration: Check the configuration settings in transaction SCOT to ensure that SAPmail is set up correctly. Ensure that the SMTP settings are correct and that the mail server is reachable.
    4. Monitor IDoc Status: Use transaction WE02 or WE05 to monitor the status of the IDoc. If the IDoc is in error status, investigate the error messages associated with it.
    5. Reprocess IDoc: If the IDoc is in an error status, you may need to correct the issue and reprocess the IDoc using transaction BD87 or by using the appropriate function module.
    6. Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • IDoc Processing: Familiarize yourself with IDoc processing concepts, including the different IDoc statuses and how to handle errors.
    • Transaction Codes:
      • WE02/WE05: Monitor IDocs.
      • BD87: Reprocess IDocs.
      • SCOT: Configure SAPconnect settings.
      • SU01: User management.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on IDocs and SAPmail configuration.

    By following these steps, you should be able to identify the cause of the E0271 error and implement a solution to resolve it.

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