How To Fix DV257 - Document printing triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 257

• Message text: Document printing triggered

What causes this issue?

The document has been edited for printing and transferred to the print
process.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DV257 - Document printing triggered ?

  The SAP error message DV257 ("Document printing triggered") typically indicates that a print job has been initiated for a document, but there may be issues related to the printing process or the configuration of the print settings. This message is often seen in the context of document management or output management in SAP.
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system, or the printer may be offline.
  Output Device Settings: The output device settings may not be properly defined in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to print documents.
  Document Status: The document may be in a status that does not allow printing.
  Network Issues: There may be network connectivity issues preventing the print job from reaching the printer.
  Spool Request Issues: The spool request may have errors or may not have been processed correctly.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Ensure that the printer is correctly configured in the SAP system (transaction SPAD).
  Verify that the printer is online and operational.
  
  
  
  Review Output Device Settings:
  
  Check the output device settings in transaction SPAD to ensure they are correctly set up.
  Make sure the correct output device is selected when triggering the print job.
  
  
  
  Verify User Authorizations:
  
  Check if the user has the necessary authorizations to print documents. This can be done by reviewing the user's roles and authorizations.
  
  
  
  Check Document Status:
  
  Ensure that the document you are trying to print is in a status that allows printing. For example, some documents may need to be finalized before they can be printed.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing the print job from reaching the printer. Check the network connection and printer status.
  
  
  
  Review Spool Requests:
  
  Use transaction SP01 to check the spool requests. Look for any errors or issues with the spool request related to the document you are trying to print.
  
  
  
  Re-trigger the Print Job:
  
  If the issue persists, try re-triggering the print job after addressing any identified issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration - for printer configuration.
  SP01: Spool Request - to view and manage spool requests.
  SU53: Authorization Check - to check authorization issues.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to printing errors. You can search for relevant notes in the SAP Support Portal.
  
  
  Documentation: Refer to SAP documentation for detailed information on output management and printing processes.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.