How To Fix /DSD/VC_MESSAGE635 - Maximum number of customers for this visit plan has been reached

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 635

• Message text: Maximum number of customers for this visit plan has been reached

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE635 - Maximum number of customers for this visit plan has been reached ?

  The SAP error message /DSD/VC_MESSAGE635 indicates that the maximum number of customers allowed for a specific visit plan has been reached. This typically occurs in the context of SAP's Direct Store Delivery (DSD) or similar applications where visit plans are used to manage customer visits.
  Cause:
  
  Configuration Limits: The visit plan may have a predefined limit on the number of customers that can be included. This limit is often set during the configuration of the visit plan in the system.
  Data Entry Error: There may have been an attempt to add more customers to the visit plan than the system allows.
  System Constraints: The system may have constraints based on business rules or settings that restrict the number of customers for operational efficiency.
  
  Solution:
  
  
  Review Visit Plan Configuration:
  
  Check the configuration settings for the visit plan in the SAP system. Look for parameters that define the maximum number of customers allowed.
  If necessary, increase the limit to accommodate more customers.
  
  
  
  Modify the Visit Plan:
  
  If the visit plan is already at its maximum capacity, consider creating a new visit plan or modifying the existing one to remove some customers.
  Ensure that the visit plan aligns with business requirements and operational capabilities.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing visit plans and understanding the limits set within your organization’s SAP configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal IT team for help in troubleshooting the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing visit plans, such as /DSD/VP for visit plan management.
  User Roles: Ensure that you have the appropriate permissions to modify visit plans and customer assignments.
  Training: Consider training sessions for users involved in managing visit plans to prevent similar issues in the future.
  
  By addressing the configuration and operational aspects of the visit plan, you should be able to resolve the error and continue with your customer management activities.