How To Fix /DSD/RP_MASTERDATA402 - Driver must belong to the delivery sales area; save cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/RP_MASTERDATA -

• Message number: 402

• Message text: Driver must belong to the delivery sales area; save cancelled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/RP_MASTERDATA402 - Driver must belong to the delivery sales area; save cancelled ?

  The SAP error message /DSD/RP_MASTERDATA402 Driver must belong to the delivery sales area; save cancelled typically occurs in the context of the SAP Direct Store Delivery (DSD) module. This error indicates that there is a mismatch between the driver (or sales representative) assigned to a delivery and the sales area associated with that delivery.
  Cause:
  
  Sales Area Mismatch: The driver (sales representative) is not assigned to the sales area of the delivery. Each driver is linked to specific sales areas, and if the delivery is created in a sales area that the driver does not belong to, this error will occur.
  Master Data Issues: The driver’s master data may not be correctly set up or may be missing the necessary sales area assignments.
  Configuration Issues: There may be configuration issues in the DSD module that prevent the driver from being recognized in the specified sales area.
  
  Solution:
  
  
  Check Driver Master Data:
  
  Go to the driver master data in SAP and verify that the driver is assigned to the correct sales area. You can do this by navigating to the relevant transaction (e.g., VD02 for changing customer master data) and checking the sales area assignments.
  Ensure that the driver is linked to the same sales organization, distribution channel, and division as the delivery.
  
  
  
  Update Sales Area Assignments:
  
  If the driver is not assigned to the correct sales area, you will need to update the master data to include the appropriate sales area. This may involve adding the driver to the relevant sales area or creating a new driver record if necessary.
  
  
  
  Review Delivery Document:
  
  Check the delivery document to ensure that it is created in the correct sales area. If the delivery is incorrectly assigned to a different sales area, you may need to adjust it.
  
  
  
  Consult Configuration:
  
  If the issue persists, consult with your SAP configuration team to ensure that the DSD settings are correctly configured to allow drivers to be associated with the appropriate sales areas.
  
  
  
  Testing:
  
  After making the necessary changes, try to save the delivery again to see if the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VD02 (Change Customer Master), VD03 (Display Customer Master), and VL01N (Create Outbound Delivery).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to driver master data and delivery documents.
  
  By following these steps, you should be able to resolve the error and successfully save the delivery. If the problem continues, it may be beneficial to engage with your SAP support team for further assistance.