How To Fix DPWTY084 - No Claims found

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 084

• Message text: No Claims found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY084 - No Claims found ?

  The SAP error message DPWTY084 "No Claims found" typically occurs in the context of the SAP Claims Management module. This error indicates that the system could not find any claims that match the criteria specified in the transaction or report you are trying to execute.
  Causes:
  
  Incorrect Selection Criteria: The parameters you entered (such as date range, claim type, or status) may not match any existing claims in the system.
  Data Not Yet Entered: There may be no claims entered into the system for the specified criteria.
  Authorization Issues: The user may not have the necessary authorizations to view the claims.
  Data Synchronization Issues: If the system is integrated with other systems, there may be a delay in data synchronization.
  Filters Applied: There may be filters applied in the report or transaction that are too restrictive.
  
  Solutions:
  
  Check Selection Criteria: Review and adjust the selection criteria to ensure they are correct and broad enough to capture existing claims.
  Verify Data Entry: Confirm that claims have been entered into the system for the specified criteria. You may need to check with colleagues or the relevant department.
  Review Authorizations: Ensure that you have the necessary permissions to view claims. If not, contact your system administrator to request access.
  Check for Filters: Look for any filters that may be applied in the report or transaction and remove or adjust them as necessary.
  Data Synchronization: If the system is integrated with other systems, check if there are any ongoing issues with data synchronization that might be causing the claims not to appear.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as IW21 (Create Notification) or IW22 (Change Notification).
  SAP Notes: Check SAP Notes for any known issues or patches related to the Claims Management module.
  Documentation: Refer to SAP documentation or user manuals for guidance on how to properly use the Claims Management functionalities.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the DPWTY084 error and take appropriate action to resolve it.