How To Fix DPWTY083 - Serial Number &1 &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: DPWTY - Message class Dealer Portal Warranty Claim

• Message number: 083

• Message text: Serial Number &1 &2 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPWTY083 - Serial Number &1 &2 not found ?

  The SAP error message DPWTY083 indicates that a specific serial number (identified by the placeholders &1 and &2) could not be found in the system. This error typically occurs in the context of handling materials that are serialized, meaning that each unit of the material is tracked individually by its serial number.
  Cause:
  
  Incorrect Serial Number: The serial number entered may be incorrect or mistyped.
  Serial Number Not Created: The serial number may not have been created in the system for the material in question.
  Material Not Managed by Serial Numbers: The material may not be set up to be managed by serial numbers in the material master.
  Data Deletion: The serial number may have been deleted or archived in the system.
  Incorrect Plant/Storage Location: The serial number may exist, but it is not available in the specified plant or storage location.
  
  Solution:
  
  Verify Serial Number: Check the serial number for any typographical errors. Ensure that you are using the correct format and that it corresponds to the expected serial number.
  Check Serial Number Creation: Use transaction codes like IQ01 (Create Serial Number) or IQ02 (Change Serial Number) to verify if the serial number exists in the system.
  Review Material Master Settings: Ensure that the material is set up for serial number management. You can check this in the material master record (transaction code MM03).
  Check Plant/Storage Location: Ensure that you are looking for the serial number in the correct plant and storage location. You can use transaction IQ03 to display the serial number and check its status.
  Consult with IT Support: If the serial number should exist but cannot be found, consult with your IT support team to check for any data integrity issues or system errors.
  
  Related Information:
  
  Transaction Codes:
  
  IQ01: Create Serial Number
  IQ02: Change Serial Number
  IQ03: Display Serial Number
  MM03: Display Material Master
  
  
  Documentation: Refer to SAP Help documentation for more details on serial number management and troubleshooting.
  User Permissions: Ensure that you have the necessary permissions to view and manage serial numbers in the system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.