How To Fix DPVMS_RFC_MSG004 - Personalization data not found

SAP Error Message - Details

• Message type: E = Error

• Message class: DPVMS_RFC_MSG - VMS DP : Messages used in RFC Function Modules

• Message number: 004

• Message text: Personalization data not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPVMS_RFC_MSG004 - Personalization data not found ?

  The SAP error message DPVMS_RFC_MSG004: Personalization data not found typically occurs when the system is unable to retrieve personalization data for a user or a specific transaction. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Missing Personalization Data: The user may not have any personalization data set up for the specific transaction or application.
  User Profile Issues: The user profile may not be correctly configured, or the user may not have the necessary authorizations to access the personalization data.
  Technical Issues: There could be technical issues with the underlying database or application server that prevent the retrieval of personalization data.
  Data Deletion: Personalization data may have been deleted or not yet created for the user.
  System Configuration: The system may not be configured to support personalization for the specific transaction.
  
  Solutions:
  
  
  Check Personalization Settings:
  
  Ensure that the user has created personalization settings for the transaction in question. Users can typically do this by accessing the personalization options in the application.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access personalization data. This may involve checking roles and authorizations in the user profile.
  
  
  
  Create Personalization Data:
  
  If no personalization data exists, guide the user to create it. This can often be done through the application interface where personalization options are available.
  
  
  
  Check System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis or technical support team. They can check for any underlying technical issues, such as database problems or configuration errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to personalization and the specific transaction to ensure that all necessary configurations are in place.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to personalization errors. You can search for relevant notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with transaction codes related to user settings and personalization, such as SU01 (User Maintenance) and SU53 (Authorization Check).
  User Training: Ensure that users are trained on how to set up and manage their personalization settings effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.