How To Fix DNO201 - The parent notification does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: DNO - Messages for General Notifications

• Message number: 201

• Message text: The parent notification does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DNO201 - The parent notification does not exist ?

  The SAP error message DNO201 ("The parent notification does not exist") typically occurs in the context of SAP's Plant Maintenance (PM) or Customer Service (CS) modules when you are trying to create or process a notification that references a parent notification that cannot be found in the system.
  Cause:
  
  Non-existent Parent Notification: The parent notification ID you are trying to reference does not exist in the system. This could be due to a typo or because the notification was deleted.
  Incorrect Notification Type: The notification type you are using may not support parent-child relationships.
  Authorization Issues: The user may not have the necessary permissions to view or access the parent notification.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the notification's status that prevent it from being recognized.
  
  Solution:
  
  Verify Parent Notification ID: Check the parent notification ID you are trying to reference. Ensure that it is correct and exists in the system.
  Check Notification Status: Ensure that the parent notification is not in a status that would prevent it from being referenced (e.g., completed or archived).
  Review Notification Type: Make sure that the notification type you are using allows for parent-child relationships.
  User Authorizations: Ensure that the user has the necessary authorizations to access the parent notification.
  Database Consistency Check: If the issue persists, consider running a consistency check on the database or consulting with your SAP Basis team to ensure there are no underlying issues.
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the notification types and their configurations.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like IW21 (Create Notification) or IW22 (Change Notification) to work with notifications.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the problem cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the DNO201 error and implement a solution.