How To Fix DNO173 - The notification cannot be confirmed

DNO173 - Overview

• Message type: E = Error

• Message class: DNO - Messages for General Notifications

• Message number: 173

• Message text: The notification cannot be confirmed

What causes this issue?

The notification cannot be confirmed, as it has a status that does not
allow confirmation. Only notifications with the status 'New',
'SAP Proposed Solution', 'Customer Action' or 'In Processing by
Customer' can be confirmed.

System Response

Confirm the notification using the corporate group functions.

How to fix this error?

Wait until the notification has a status that allows you to confirm it,
or send additional information to SAP (text type 'Info for SAP'
'Send Message to SAP Again') saying that the notification is completed
from your point of view and should be put in 'Customer Action' to be
confirmed.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

DNO173 - Details

• The SAP error message DNO173, which states "The notification cannot be confirmed," typically occurs in the context of maintenance notifications or service notifications within the SAP system. This error can arise due to several reasons, and understanding the cause is essential for finding a solution.
  Causes of DNO173 Error
  
  
  Status Issues: The notification may be in a status that does not allow confirmation. For example, if the notification is already completed or closed, it cannot be confirmed again.
  
  
  Missing Data: Required fields or data may be missing in the notification. This could include missing confirmation details, such as work center, activity type, or actual work performed.
  
  
  Authorization Issues: The user may not have the necessary authorizations to confirm the notification. This can happen if the user role does not include the required permissions.
  
  
  Technical Issues: There may be technical issues or bugs in the system that prevent the confirmation from being processed correctly.
  
  
  Link to Other