How To Fix DMC_RT_REMOTE_GEN004 - Cannot read data from source system

SAP Error Message - Details

• Message type: E = Error

• Message class: DMC_RT_REMOTE_GEN - DMC Remote: Generation Function Messages

• Message number: 004

• Message text: Cannot read data from source system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DMC_RT_REMOTE_GEN004 - Cannot read data from source system ?

  The SAP error message DMC_RT_REMOTE_GEN004 indicates that there is an issue with reading data from a source system in the context of SAP Data Management or SAP Data Intelligence. This error can occur for various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Connectivity Issues: There may be network problems preventing the source system from being accessed.
  Authentication Problems: Incorrect credentials or expired tokens can lead to access denial.
  Configuration Errors: The source system may not be properly configured in the SAP Data Management or Data Intelligence environment.
  Data Source Availability: The source system might be down or not available at the moment.
  Permissions: The user or service account may not have the necessary permissions to read data from the source system.
  Data Format Issues: The data format in the source system may not be compatible with what is expected by the SAP system.
  
  Solutions:
  
  Check Connectivity: Ensure that the network connection to the source system is stable and operational. You can use tools like ping or traceroute to diagnose connectivity issues.
  Verify Credentials: Check the credentials used to access the source system. Ensure they are correct and have not expired.
  Review Configuration: Go through the configuration settings in SAP Data Management or Data Intelligence to ensure that the source system is set up correctly.
  Check Source System Status: Verify that the source system is up and running. If it is down, you may need to wait until it is back online.
  Permissions Review: Ensure that the user or service account has the necessary permissions to access the data in the source system.
  Data Format Validation: Check the data format in the source system to ensure it matches the expected format in SAP.
  
  Related Information:
  
  Logs and Traces: Check the logs in SAP Data Management or Data Intelligence for more detailed error messages that can provide additional context.
  SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Data Management or Data Intelligence for best practices on connecting to source systems.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.