How To Fix DMC_GENERAL407 - Cannot determine number of active data transfer jobs; contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: DMC_GENERAL - MWB: General Messages

• Message number: 407

• Message text: Cannot determine number of active data transfer jobs; contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMC_GENERAL407 - Cannot determine number of active data transfer jobs; contact SAP ?

  The SAP error message DMC_GENERAL407 indicates that the system is unable to determine the number of active data transfer jobs. This can occur in various scenarios, particularly when working with SAP Data Management and Data Transfer processes. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  System Configuration Issues: There may be misconfigurations in the Data Management or Data Transfer settings.
  Database Connectivity Problems: The system might be facing issues connecting to the database, which can prevent it from retrieving job information.
  Job Management Issues: There could be issues with the job management system, such as jobs being stuck or not properly registered.
  Authorization Issues: The user executing the data transfer may not have the necessary authorizations to view or manage data transfer jobs.
  System Performance: High system load or performance issues may prevent the system from processing requests in a timely manner.
  
  Solutions:
  
  Check System Configuration: Review the configuration settings for Data Management and Data Transfer. Ensure that all necessary parameters are correctly set.
  Database Connectivity: Verify that the database is up and running and that there are no connectivity issues. Check for any network problems that might affect database access.
  Monitor Job Status: Use transaction codes like SM37 to monitor job statuses. Look for any jobs that are stuck or have failed and take appropriate action to resolve them.
  User Authorizations: Ensure that the user has the necessary authorizations to access and manage data transfer jobs. You may need to consult with your SAP security team.
  System Performance: Check system performance metrics. If the system is under heavy load, consider optimizing performance or scheduling jobs during off-peak hours.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Data Management and Data Transfer for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Ticket: If the issue persists after trying the above solutions, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the DMC_GENERAL407 error in your SAP environment.