How To Fix DMC_GENERAL365 - Error during synchronization; inconsistency still exists

SAP Error Message - Details

• Message type: E = Error

• Message class: DMC_GENERAL - MWB: General Messages

• Message number: 365

• Message text: Error during synchronization; inconsistency still exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMC_GENERAL365 - Error during synchronization; inconsistency still exists ?

  The SAP error message DMC_GENERAL365 indicates that there is an inconsistency during the synchronization process in the Data Management Cockpit (DMC). This error typically arises when there are discrepancies between the source and target systems or when the data being synchronized does not meet the expected criteria.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data between the source and target systems, such as missing records or mismatched data types.
  Configuration Issues: Incorrect configuration settings in the DMC or related components can lead to synchronization errors.
  Network Issues: Temporary network issues or connectivity problems can interrupt the synchronization process.
  Data Model Changes: Changes in the data model or structure in either the source or target system that have not been properly reflected in the DMC configuration.
  Authorization Issues: Insufficient permissions for the user or service account performing the synchronization.
  
  Solutions:
  
  Check Data Consistency: Review the data in both the source and target systems to identify any inconsistencies. Ensure that all required records are present and that data types match.
  Review Configuration: Verify the configuration settings in the DMC and ensure they are correctly set up for the synchronization process.
  Network Stability: Ensure that there are no network issues affecting the connection between the source and target systems. Check for any firewall or proxy settings that might be interfering.
  Update Data Model: If there have been changes to the data model, ensure that these changes are reflected in the DMC configuration. You may need to refresh or reconfigure the data model in DMC.
  Check Authorizations: Ensure that the user or service account has the necessary permissions to perform the synchronization. Review roles and authorizations in both systems.
  Logs and Traces: Check the logs and traces for more detailed error messages that can provide insights into the specific cause of the inconsistency.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to DMC and synchronization errors for any known issues or patches that may address the problem.
  Documentation: Refer to the official SAP documentation for DMC for guidance on configuration and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the DMC_GENERAL365 error during synchronization.