How To Fix DH807 - Personal help does not contain any suitable values

SAP Error Message - Details

• Message type: E = Error

• Message class: DH - DD: Messages for search helps

• Message number: 807

• Message text: Personal help does not contain any suitable values

What causes this issue?

The values stored in the personal help do not correspond to the
restrictions.

System Response

You can change the restrictions in the following dialog box.
If there are no changeable restrictions, the general help will be
displayed again.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DH807 - Personal help does not contain any suitable values ?

  The SAP error message DH807, which states "Personal help does not contain any suitable values," typically occurs when a user attempts to access personal help or context-sensitive help in the SAP system, but the system cannot find any relevant information or values to display.
  Cause:
  
  Missing or Incomplete Data: The personal help data may not be properly configured or may be missing for the specific transaction or object you are trying to access.
  Authorization Issues: The user may not have the necessary authorizations to view the help content.
  System Configuration: The system may not be configured correctly to provide personal help for the specific area or transaction.
  Language Settings: The help content may not be available in the user's selected language.
  
  Solution:
  
  Check Configuration: Ensure that the personal help data is correctly configured in the system. This may involve checking the relevant customizing settings in the SAP system.
  Update Help Content: If the help content is missing, it may need to be created or updated. This can involve working with your SAP Basis or development team to ensure that the necessary help files are available.
  Review Authorizations: Check the user's authorization profile to ensure they have the necessary permissions to access the help content.
  Language Settings: Verify that the help content is available in the language set in the user profile. If not, consider switching to a different language or updating the help content to include the desired language.
  SAP Notes: Check for any relevant SAP Notes that may address this issue. Sometimes, SAP releases notes that provide fixes or workarounds for specific error messages.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on personal help and how to configure it.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is affecting multiple users or critical business processes.
  
  By following these steps, you should be able to diagnose and resolve the DH807 error in your SAP system.