How To Fix DG871 - Error during conversion due to missing Customizing entries

SAP Error Message - Details

• Message type: E = Error

• Message class: DG - DG: Messages for Dangerous Goods Management

• Message number: 871

• Message text: Error during conversion due to missing Customizing entries

What causes this issue?

Source data is present in the master data table, but not in the
Customizing table.

System Response

The fields affected are listed in the report.

How to fix this error?

Correct the master data or edit the missing data in the Customizing
table.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DG871 - Error during conversion due to missing Customizing entries ?

  The SAP error message DG871 indicates that there is an issue during data conversion due to missing customizing entries. This typically occurs when the system is trying to perform a conversion or migration of data, and it cannot find the necessary configuration settings that are required for the process.
  Cause:
  
  Missing Customizing Entries: The most common cause of this error is that certain customizing entries that are required for the conversion process are not defined in the system. This could be due to incomplete configuration or missing transport requests.
  Incorrect Configuration: If the configuration settings are incorrect or not aligned with the expected values for the conversion, it can lead to this error.
  Version Mismatch: If there is a mismatch between the version of the SAP system and the customizing settings, it may lead to this error.
  Data Inconsistencies: Inconsistencies in the data that is being converted can also trigger this error.
  
  Solution:
  
  Check Customizing Entries: Review the customizing settings in the relevant areas of the SAP system. Ensure that all necessary entries are present and correctly configured.
  Transaction Codes: Use transaction codes like SPRO (SAP Project Reference Object) to access the customizing settings and verify that all required entries are maintained.
  Transport Requests: If the customizing entries are missing due to transport requests not being imported, ensure that all relevant transport requests are imported into the system.
  Consult Documentation: Refer to the SAP documentation or notes related to the specific conversion process you are performing. There may be specific requirements or prerequisites that need to be fulfilled.
  Check for Notes: Look for SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Testing: After making the necessary adjustments, perform a test run of the conversion process to ensure that the error has been resolved.
  
  Related Information:
  
  SAP Support: If the issue persists after checking the customizing entries, consider reaching out to SAP Support for further assistance. They can provide insights based on the specific context of your system.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the DG871 error in your SAP system.