How To Fix DG687 - Segregation key &1 (&2) not with segregation key &3 (&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: DG - DG: Messages for Dangerous Goods Management

• Message number: 687

• Message text: Segregation key &1 (&2) not with segregation key &3 (&4)

What causes this issue?

You have used the dangerous goods check method 'Mixed loading checks.'
According to your settings in the IMG activity
<DS:SIMG.GGA_300_420>Specify Segregation Rules for Segregation Keys</>,
dangerous goods that are assigned to the segregation key &V1& (&V2&)
cannot be transported with dangerous goods that are assigned to the
segregation key &V3& (&V4&).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DG687 - Segregation key &1 (&2) not with segregation key &3 (&4) ?

  The SAP error message DG687 indicates an issue related to segregation keys in the context of material management or inventory management. This error typically arises when there is a mismatch between the segregation keys assigned to different materials or batches in the system.
  Cause:
  The error message "DG687 Segregation key &1 (&2) not with segregation key &3 (&4)" usually occurs due to one of the following reasons:
  
  Segregation Key Mismatch: The segregation key assigned to a material or batch does not match the segregation key expected by the system for the operation being performed.
  Configuration Issues: There may be configuration issues in the system regarding the segregation keys, which could lead to inconsistencies.
  Data Entry Errors: Incorrect data entry during the creation or modification of materials or batches can lead to this error.
  Batch Management: If batch management is enabled, the segregation keys for batches may not align with the expected keys for the transaction.
  
  Solution:
  To resolve the DG687 error, you can take the following steps:
  
  Check Segregation Keys: Verify the segregation keys assigned to the materials or batches involved in the transaction. Ensure that they are correctly assigned and match the expected keys.
  Review Configuration: Check the configuration settings for segregation keys in the SAP system. Ensure that the keys are set up correctly in the relevant customizing settings.
  Correct Data Entry: If the error is due to incorrect data entry, correct the segregation keys in the material master or batch master records.
  Batch Management Settings: If batch management is being used, ensure that the batch characteristics and segregation keys are correctly defined and consistent with the materials being processed.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on segregation keys and their configuration.
  
  Related Information:
  
  Segregation Keys: These are used in SAP to manage the separation of materials based on specific criteria, such as quality, type, or other characteristics.
  Material Master: The material master record contains all the information related to a material, including its segregation key.
  Batch Management: If your organization uses batch management, ensure that the batch characteristics are properly defined and aligned with the segregation keys.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in material management for further assistance.