How To Fix DG684 - Error determining the dangerous goods master records

SAP Error Message - Details

• Message type: E = Error

• Message class: DG - DG: Messages for Dangerous Goods Management

• Message number: 684

• Message text: Error determining the dangerous goods master records

What causes this issue?

An error occurred determining the dangerous goods master records.
Consequently, not all the required dangerous goods master records could
be taken into account for the mixed loading check.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure that all the dangerous goods master records required can be
determined and then check the SD document again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DG684 - Error determining the dangerous goods master records ?

  The SAP error message DG684, which states "Error determining the dangerous goods master records," typically occurs in the context of handling dangerous goods in SAP systems. This error can arise due to various reasons related to the configuration or data integrity of dangerous goods master records.
  Causes:
  
  Missing Dangerous Goods Master Record: The specific dangerous goods master record may not exist in the system for the material being processed.
  Incorrect Material Data: The material may not be correctly classified as a dangerous good, or the classification may be incomplete.
  Configuration Issues: There may be issues with the configuration settings related to dangerous goods management in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the dangerous goods master records.
  Data Inconsistencies: There may be inconsistencies or errors in the data related to dangerous goods, such as missing or incorrect entries in the relevant tables.
  
  Solutions:
  
  Check Dangerous Goods Master Records: Verify that the dangerous goods master record exists for the material in question. You can do this by navigating to the relevant transaction (e.g., using transaction code DG01 to create or DG02 to display dangerous goods master records).
  Review Material Master Data: Ensure that the material master data is correctly set up, including the dangerous goods classification. Check the relevant views in the material master (e.g., Basic Data, Sales, and Purchasing views).
  Configuration Review: Review the configuration settings for dangerous goods management in the SAP system. This may involve checking the settings in the IMG (Implementation Guide) under Logistics -> Logistics Execution -> Dangerous Goods Management.
  User Authorizations: Ensure that the user has the necessary authorizations to access and manage dangerous goods records. This may involve checking roles and authorizations in the user profile.
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies in the dangerous goods data. This may involve running specific reports or transactions to identify issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as DG01, DG02, MM01, MM02, and MM03 for managing dangerous goods master records and material master data.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on handling DG684 errors.
  Documentation: Refer to SAP documentation on dangerous goods management for best practices and detailed configuration steps.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.